Harbor House Butterfly
Our mission is to empower communities to be free from domestic abuse through safety, knowledge, and engagement.

Mom holding teen son close

About Harbor House

Harbor House is the singular agency in Outagamie and Calumet Counties committed to the awareness and prevention of domestic abuse. As passionate advocates, we constantly seek to start, drive, and shape the conversation around domestic abuse and the services needed to break the cycle. We do everything in our power to keep individuals and families safe through knowledge and connection.

Programming & Services

Available to shelter residents as well as non-residents, our free programming and services help individuals live a fulfilling life. All of our staff are highly trained in domestic abuse client advocacy and diversity awareness, with formal educational backgrounds in social work, human services, and education.

With the exception of our temporary shelter, all of the services offered at our Appleton location are also available through our Chilton office.

  • Our 68-bed shelter facility in Appleton, Wisconsin houses all victims of domestic abuse.
  • 24/7, confidential support and safety planning services are available in person and by phone at (800) 970-1171.
  • Additional services such as economic advocacy, legal advocacy, and support groups move beyond basic safety to break down barriers to personal growth and empowerment.
  • In addition to client services, Harbor House also offers K-12 prevention education as well as community education and training.
  • People who use abusive behaviors may access services through our domestic violence intervention program.

What is domestic abuse?

Domestic Abuse is characterized by one partner's need to control the other using a range of tactics. It includes behaviors that frighten, terrorize, manipulate, hurt, humiliate, blame, often injure, and sometimes kill a current or former intimate partner.

Our Board Members

Steve Murray, J.J. Keller & Associates

Heidi Zich, Home Builders Association of the Fox Cities

Sarah Johannsen, U.S. Venture

Jennifer Betow, Miller Electric Mfg Co



Kristy Christensen, McCarty Law LLP
Kristina Flores, Prospera Credit Union - Wisconsin
Nea Hahn, Whisk & Arrow
Kay Lynn Mahan, Kimberly Clark
Emily Mueller, Schreiber Foods
Graeme Rattray, Oshkosh Corporation
Lee Schmidt, Bassett Mechanical
Nikki Voelzke, A2Z Design

Our Leadership Team

Amber Schroeder
Executive Director


Cassie McDonald
Sr. Manager, Community Relations


Meagan LaGrone
Manager, Operations



Tracy Plamann
Manager, Community Education & Prevention


Karissa Holzknecht
Manager, Shelter & Crisis Advocacy


Harbor House does not discriminate on the basis of race, color, national origin, religion, sex, and disability, sexual orientation or gender identity.


Inclusive Advocacy

Domestic abuse can happen to anyone. It crosses all racial, ethnic, religious, and socio-economic boundaries, and yet, it does not affect everyone the same way. At Harbor House, we strive to be mindful of shared commonalities, yet flexible enough to respond to the individual differences within each individual’s situation. To best serve ALL individuals and families affected by domestic abuse, we take great efforts to ensure our programming and services are accessible to persons with disabilities, respectful of other cultures, and available to those who speak different languages.

Accessible Facility

Housed in a former nursing home, our ADA-compliant facility has wheelchair accessible ramps at all entrances, accessible bathrooms and showers, and an elevator that allows anyone with limited mobility to access all three floors of our building, as well as the basement. We also have a videophone for speaking to clients who are deaf or hard-of-hearing, and we’ve successfully completed an on-site accessibility assessment by Wisconsin’s Violence Against Women with Disabilities and Deaf Women Project.

Accessible Facility Icon

Multilingual Programming

We work hard to accommodate language differences. Shelter signage is printed in the three languages most prevalent in Northeastern Wisconsin - English, Hmong, and Spanish. Several staff members are bilingual, including staff who speak Spanish and Hmong. Professional Interpreters are brought in to assist other non-English speaking clients and clients who are deaf or hearing-impaired. We host a weekly women’s support group in Spanish and offer informational DVDs and brochures in Hmong and Spanish.

Multilingual Programming Icon

Our History

Established in 1984, Harbor House Domestic Abuse Programs began as a county-administered program offering safe shelter and basic crisis services to domestic abuse victims. From these humble beginnings, we expanded to a 55-bed shelter facility with 24-hour emergency services and a wide range of programming for families affected by domestic violence.

View History

Strategic Partnerships

We partner with a number of likeminded community organizations, allowing us to expand our operational capacity beyond what can do on our own. Through collaborations and special projects that draw on each other’s strengths, we’ve worked to better address the needs and increase the self-sufficiency of domestic abuse victims and survivors in our area.

Learn More

Annual Reports

Harbor House receives funding from a variety of sources. It is our goal to use this funding to create the greatest value for survivors of domestic abuse. Our annual reports provide information on where funding comes from and how we turn that support into programming – and ultimately outcomes – for individuals and families affected by domestic abuse.

View Reports